What to Do If You Can’t Make or Receive Calls

  1. Restart your phone or app.

  2. Confirm you’re connected to the internet (Ethernet, Wi-Fi or mobile data).

  3. Check if Do Not Disturb is enabled — if so, disable it.

  4. Try dialing a different number.

  5. If issue persists, contact support with:

    • Time of issue

    • Number dialed or received

    • Any error message

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Updated on: 08/06/2025 by Jerrod M